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The option you are trying to access requires a login.

If you have done your login from the main page and you are receiving this page, this is because your login has been done successfully but an unnecessary excessive amount of security in your browser interferes with the good running operation of this site.

The following points could be the cause of this situation:
  1. Users using Microsoft Internet Explorer may find themselves in the situation that Internet Explorer refuses to accept the cookie for this site. To resolve the issue, you may go in "Tools\Internet Options\Security\Trusted Sites\Sites". In there, you will see this site ready to be added in the list of trusted sites. Make sure that the option "require https" is checked off. You would need to close all instances of Internet Explorer and restart the browser for this change to take effect.
  2. It has been reported that Anonymizer 2005 could cause problems during the login. To adjust the situation, simply set Anonymous Browsing Off for the Universal Thread site.
  3. Users running Live Onecare might found themselves in the situation that they are constantly being forwarded to the login page, even if the login is successfull. To resolve the issue, simply disable Live Onecare.

  4. Users running Internet Explorer 7 or Internet Explorer 8 may experience difficulties doing their login. To resolve the issue, you may go in "Tools\Internet Options\Privacy". You may change the Settings meter to "Accept All Cookies" or click on "Sites" and add "universalthread.com" to the managed sites list. This should be added as "Allow".

  5. The password on the Universal Thread is case sensitive. Thus, it has to be entered as is in order for the login procedure to be a success. If you cannot remember the proper casing of the password, you may use the Password Recovery option.
If all the previous points did not help, you will have to call us at 506-783-9007 so we can help you resolve this issue.

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